So I deleted my Yahoo account by mistake and now I have a problem with the BOSS billings. So I go to login and reactivate my account however I cannot since I don't recognize the identity questions (yeah... what?). So then I need to call there customer service number.
After 2 hours on the phone I still cannot get in touch with them. Also there message "due to the large call traffic it may be possible we do not answer your call" is not very encouraging to say something. Do not ever get in this situation since apparently there is no way out. Call their number, hold for 10 minutes. After it they finally let you enter your CS code, I guess they only let persistent clients go through the first filter. Customer care with client filters... this is so wrong. So then you get to hold indefinitely until someone answers (which I haven't had the pleasure of) or you simply get disconnected..
I have had to deal with bad customer care before, but Yahoo's is by far the worst.
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